Privacy notice

Preamble (objective, scope, adjustments)

Grip Agency AG ("we") take your privacy seriously and endeavor to process any personal information we collect (collectively, "information") only with full transparency and in accordance with applicable laws and regulations, and to ensure the accuracy, confidentiality and security of your information.

This Privacy Policy applies to all information we collect from you as a person through our website grip-agency.ch ("Website") or social media. By browsing our website, you consent to this Privacy Policy and the processing of data described therein. If you do not agree, please do not use our website.

This Privacy Policy is dated June 2018 and may be renewed from time to time. However, you will always be informed of any changes to this Privacy Policy here.

What is personal information?

Personal data is any information that identifies a particular individual or entity, or relates to an identified or identifiable individual or entity. This is information that directly identifies an individual (e.g., your first and last name or e-mail address) and information that identifies an individual along with other information and/or contains information about an identifiable individual (e.g., your medical history, salary level, job title, and position). Any such information that identifies or personally identifies you, whether individually or in combination, will be treated as personal information under this Privacy Policy.

What information do we collect about you?

The information we may collect from you when you browse our website typically includes the following:

Information that you actively provide to us while surfing: While browsing the Site, you may:

Communicate with us: We will receive further data if you communicate with us via our contact form. In this case, or if you otherwise contact us through the website, you provide us with information voluntarily and with your consent.

• Your name
• Your e-mail address
• your company
• Your complete postal address
• Your phone number
• your message

Data that we automatically receive when surfing on our website: With the exception of the Internet Protocol (IP) address, this information does not contain any personal data. This information includes:

• Device information: for example, your hardware model, operating system version, or device identification.
• Log Information: This is information that is automatically collected by IT systems when you browse our website. This includes your Internet protocol address and information about events and devices (e.g., system crashes, system activity, browser type, browser language, date and time of browser activity, etc.).
• Cookies and similar technologies: Cookies and similar technologies are used to collect and store information identifying your browser or device when you visit our website.

User analysis by permaleads.ch

The internet offers of grip-agency.ch use the permaleads.ch service for the analysis of user behaviour and the identification of the IP address for marketing purposes. The use of this service requires that data on user behaviour (e.g. IP address, time of access, user behaviour, browser enquiry etc.) is transmitted directly to the permaleads.ch server and made available for exclusive use by grip-agency.ch. The use of this service is subject to the following conditions: the user's personal data (e.g. IP address, time of access, user behaviour, browser enquiry etc.) are transmitted directly to the permaleads.ch server and made available for exclusive use by grip-agency.ch. The collected data will be treated strictly confidential and will neither be sold nor passed on to third parties. If you do not wish to be identified in the future, please send an email to optout@permaleads.ch.

To obtain further information and to learn how and to what extent you can avoid collecting such data, please also refer to our cookie information in the footer of this website.

For what purposes do we collect your data?

Data that you actively make available to us

Such data is collected for the following purposes:

• To enable us to send you the newsletters you have requested;
• To enable us to process any orders (payment and delivery);
• To answer your questions and process your requests when you contact us directly;
• To provide you with information about our products and services.

Your consent to the processing of your data for these purposes may be revoked at any time by sending an e-mail to the following address: welcome@grip-agency.ch

Data that we automatically receive when surfing on our website

Such data may be processed for the following purposes:

• To improve the use and functionality of the website;
• To understand which services and products are of interest to you;
• To improve and develop services and products;
• To correct errors;
• To communicate advertising and other information to you that better matches your real interests;
• To identify users who may be acting unlawfully or violate our rights;

For more information and to learn how and to what extent you can avoid collecting such information, please see our cookie information in the footer of this website.

To whom do we share your information?

We may share your information with the following third parties:

• Service providers that we hire to provide services to us, such as hosting and support of our website or payment processing. In order to provide their services, these service providers may gain access to your data and may receive, store or otherwise process it on our behalf. However, our contracts with these service providers do not allow them to use your data for their own purposes, not even for their own marketing purposes. In accordance with the applicable legal requirements, we require these third parties - within the framework of what is economically reasonable - to take measures to adequately protect your data and process it only in accordance with our instructions.
• To any third party, if required by a court order, official order or the law.
• To any organization in emergency situations that require the disclosure of data.
• We also reserve the right to disclose your information to other third parties to pursue overriding legitimate interests (where permitted by applicable laws and regulations). For example, we may disclose information to law enforcement authorities to investigate illegal conduct, or we may use information in court or in debt enforcement proceedings to enforce our rights.

Where is your data kept?

We take steps to ensure that the data covered by this Privacy Policy is processed in accordance with the provisions of this Privacy Policy and the requirements of applicable law, wherever the data is located.

Your data will be kept in Switzerland and normally processed in Switzerland. However, depending on the service provider, your data may be processed outside Switzerland. With regard to the forwarding of data by Google Analytics, please note the cookie information in the footer of this website.

If we make your data available from Switzerland to other countries outside the European Economic Area, we will only do so in accordance with applicable data protection legislation by concluding appropriate data transfer agreements and standard clauses with the recipients concerned.

How do we protect your data?

We are anxious to ensure the security of your data.

We use a variety of technologies and procedures to adequately protect your data against unauthorized access, use, alteration or disclosure, depending on the sensitivity of the data.

We also contractually ensure that the recipients of your data (see above) process your data in a secure manner to ensure the confidentiality and integrity of your data.

How long do we keep your data?

We keep the data that you actively transmit to us for as long as the purpose requires (e.g. as long as you have subscribed to a newsletter) and beyond that, to the extent that there is a legal obligation to retain or we retain data until any associated claims have expired (e.g. data in connection with orders and delivery of products or services).

With regard to data that is automatically collected when you surf the website, we refer you to our cookie information in the footer of this website regarding the storage period. Google Analytics data is stored for a standard period of 36 months.

Social media and other websites

If we are present on a social media site, e.g. on Facebook, Twitter, Pinterest, Instagram, LinkedIn, Youtube, etc., and you visit our site, it is imperative that you familiarise yourself with the settings on social media platforms with which you can influence how data is processed by the operators of such platforms and made available to third parties.

Those platforms are governed by the privacy practices and policies of the relevant operators. We therefore recommend that you study the relevant privacy policies, terms of use and other information about how your data is processed on these social media platforms.

Our website may contain links to third party websites, for example through social media feeds. If you follow these links, you will leave our website. We disclaim any responsibility or liability for the processing of your data by such organizations. For more information and details, please consult the privacy policies of each website you visit.

What rights do you have regarding your data?

You have the right to (i) request information about what categories of personal data we process about you, for what purposes, to whom we disclose such data and for how long we retain such data, (ii) request that we correct any inaccurate information about you, (iii) request that we limit or discontinue the processing of your data, and (iv) request that we make your data available to you in a format that permits migration of the data.

If you wish to make such a request, or if you have a question about the processing of your data or this Privacy Policy, please contact us by email at: welcome@grip-agency.ch

In rare cases, we may have to refuse such requests, in whole or in part, to the extent permitted by applicable law. In such cases, we will inform you of the reasons for the rejection.

You have the right to complain to the supervisory authority about our processing of your data. If you are resident in Switzerland, please contact us:

Federal Data Protection and Information Commissioner
Feldeggweg 1
3003 Bern
Switzerland

Further information can be found on . If you live in a country of the European Economic Area, you can contact the supervisory authority in your country.

Responsibility

Responsible for the data collected via this website is

Grip Agency AG
Falkenstrasse 27
8008 Zurich
Phone +4143 222 60 30

welcome@grip-agency.ch

Applicable law and jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflicts of law principles. Any dispute arising out of or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Zurich, Switzerland.